Hi all,
I will be more precise. We have many computers that run Creo Elements 5 M250 and Creo View 3. On a single computer and for a single user it fails to start. If launched as a standalone program from start, programs, etc, it only runs for 1-3 seconds before crashing. It can only be monitored shortly from the task manager, as nothing actually appears. If launched as a plugin of IE or Chrome, I only get a white empty page without anything in it.
The weird thing is that on the same computer, if we logged in as different users, the program works fine. At the same time, if the user logs in on another computer the program works as well.
Unfortunaltely, I have been autorizhed to rebuild his profile on his machine, which I think could help us, so I would like to know if someone has any idea of what I could do to help the user.
I have already unistalled and installed "everything", creo view, creo elements, java, desktop integration, etc. but with no results. The issue is not related to any particular drawing.
Thank you very much in advance for your help.