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Strange behaviour Creo view express version 2.0

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Version 2.0, datecodes M020 en M040 have this behaviour.

 

An electrical engineer wants to view the PRO/E design files made with wildfire 4.0 but can’t load the assembly, only one or sometimes 2 components are visible.

 

I made a simple assembly to check this behaviour, one PCB and one component, when he loads the assembly file into Creo view express  he sees only one component. (both files are in one directory and can be opened separate but not in one assembly.)

 

When I open the same file, I see the total assembly, 2 components. The only difference is that I have PRO/E wildfire 4.0 and 5.0 installed on my machine and he has not.

 

Does anybody have any idea how to solve this or what is causing this behaviour?

 

Cheers,

 

Alain


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